Got a question about subscriptions?

For the fastest response, see the section of frequently asked questions below. If you don’t find a good answer, then just email me.

 

How can I get a refund?

If you were charged for a subscription you don’t want, or are not satisfied with the FiddleHed course, please email us and we will refund your payment.

Our policy is simple. We don’t want anyone to pay for this if they don’t want it.

Thanks!

How do I cancel or upgrade my subscription?

Upgrade subscription plan

If you’d like to upgrade to an All-access Yearly subscription, here are the steps you take:

  1. Go to this page: All-access Yearly Subscription.
  2. If you are part way through your current subscription, you’ll notice that the subscription is pro-rated. (See the video)
  3. Complete the form to buy the All-access Yearly.

Cancel subscription

If you’d like to cancel your subscription, here are the steps you take:

  1. Go to the Subscriptions page.
  2. On the right-hand column, select “Cancel”.

Here’s a video tutorial to help with this:

If you have questions or problems, email me any time and I’ll find a way to resolve the issue. If you ever pay for something you don’t want, I’ll refund the money, no questions asked.

How do I update my credit card info?

  1. Click the red button with your username to go to your account page.
  2. Click the “Subscriptions” tab.
  3. Find the row for your current paid subscription. On the left-hand side, click “Update.”
  4. You will be sent to a page where you can update your credit card info.

How do I change my password?

  1. Click the red button with your username to go to your account page.
  2. Scroll down the page and click “Change password.”


Still have a question or problem regarding subscriptions?

No problem. Just email us.

 

Best to you on your fiddle journey,

-Jason